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Return & Refund Policy

Last Updated: June 2026

At Modernmanstyle, we want every customer to shop with confidence. If you are not fully satisfied with your purchase, we offer a clear and fair return process.


Company Information

Store Name: Modernmanstyle
Website: modernmanstyle.shop
Business Address: 1003 Harrington Rd, Broadway, NC 27505, United States
Customer Support Email: [email protected]
Customer Service Hours: Monday – Friday, 8:00 AM – 5:00 PM EST


Return Window

Modernmanstyle accepts return requests within 60 days from the date your order is delivered.

To be eligible for a return, the item must be:

  • In its original condition
  • Unworn, unused, and unwashed
  • Free from stains, odors, makeup marks, pet hair, or damage
  • Returned with original tags, labels, packaging, and accessories when applicable
  • Accompanied by proof of purchase, such as an order number or confirmation email

Returns requested after 60 days from delivery may not be accepted.


Return Fees

Modernmanstyle does not charge any return handling fees, restocking fees, or refund processing fees.

Return Item Fee
Restocking Fee $0
Return Handling Fee $0
Refund Processing Fee $0

Customers are not charged any additional fee by Modernmanstyle for eligible returns.


Items Eligible for Return

Most women’s clothing items purchased from Modernmanstyle may be returned if they meet our return conditions.

Eligible return items may include:

  • Dresses
  • Tops
  • Blouses
  • Shirts
  • Pants
  • Skirts
  • Jackets
  • Other women’s clothing items sold on our website

Items must be returned in clean, original, and resalable condition.


Non-Returnable Items

For hygiene, safety, and quality control reasons, certain items may not be eligible for return.

Non-returnable items may include:

  • Items marked as final sale
  • Gift cards
  • Items that have been worn, washed, altered, or damaged
  • Items with removed tags or missing original packaging
  • Intimate apparel or hygiene-sensitive items where applicable
  • Products returned with perfume, smoke odor, deodorant marks, stains, or visible signs of use

If you are unsure whether your item qualifies for return, please contact us before sending it back.


How to Start a Return

To request a return, please contact our customer support team at:

[email protected]

Please include the following information in your email:

  • Your full name
  • Order number
  • Email address used at checkout
  • Item name or SKU
  • Reason for return
  • Photos of the item if it is damaged, defective, or incorrect

Our support team will review your request and provide return instructions if your item is eligible.

Please do not send items back without contacting us first. Unauthorized returns may be delayed or may not be accepted.


Return Shipping Instructions

Once your return request is approved, we will provide instructions for sending the item back.

Customers should package returned items carefully to prevent damage during transit. We recommend using a trackable shipping method and keeping the tracking receipt until your return is fully processed.

Modernmanstyle is not responsible for return packages that are lost, damaged, or delivered to the wrong address due to carrier issues or incorrect return shipping details.


Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at:

[email protected]

Please include:

  • Your order number
  • A clear description of the issue
  • Photos of the item
  • Photos of the packaging if damaged

After reviewing the issue, we will assist you with an appropriate resolution, which may include a replacement, exchange, or refund depending on the situation.


Exchanges

If you need a different size, color, or style, please contact us within the 60-day return window.

Exchange availability depends on current inventory. If the requested replacement item is not available, we may offer a refund or help you place a new order.

Returned items for exchange must meet the same eligibility conditions listed in this policy.


Refund Processing Time

Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.

Approved refunds are processed within 7 business days after the returned item has been inspected and accepted.

Refund Step Timeline
Return Inspection After returned item is received
Refund Processing Within 7 business days after approval
Refund Method Original payment method

Please note that your bank, credit card provider, or payment service may require additional time to post the refund to your account.


Refund Method

Refunds are issued to the original payment method used at checkout.

We cannot issue refunds to a different card, account, or payment method.

If your original payment method is no longer available, please contact your payment provider for assistance.


No Refund Fees

Modernmanstyle does not deduct refund processing fees from eligible refunds.

Refund Fee Type Amount
Refund Processing Fee $0
Administrative Fee $0
Restocking Fee $0

Eligible refunds are issued without additional fees from Modernmanstyle.


Late or Missing Refunds

If your refund has been approved but has not appeared in your account after the expected processing period, please first check with your bank, card issuer, or payment provider.

If you still have not received your refund, contact us at:

[email protected]

Please include your order number so we can assist you efficiently.


Order Cancellations

If you need to cancel an order, please contact us as quickly as possible.

Cancellation requests can only be completed if the order has not yet been processed or shipped. Once an order has shipped, it must be handled through the return process after delivery.


Refused or Undeliverable Packages

If a package is refused, unclaimed, or returned to us due to an incorrect or incomplete address, we will contact you after the package is received.

Additional shipping costs may apply if you request reshipment.

Refund eligibility for returned-to-sender packages will depend on the condition of the returned items and the circumstances of the delivery issue.


Condition of Returned Items

Returned items are inspected before refunds are approved.

Refunds may be denied or reduced if an item is returned:

  • Used or worn
  • Washed or altered
  • Damaged after delivery
  • Missing tags, labels, or original packaging
  • With stains, odors, or signs of use
  • Outside the 60-day return period

We reserve the right to reject returns that do not meet this policy.


Contact Us

For return, refund, exchange, or order-related questions, please contact us:

Modernmanstyle

1003 Harrington Rd, Broadway, NC 27505, United States

Email: [email protected]

Hours: Monday – Friday, 8:00 AM – 5:00 PM EST

We are here to help make your shopping experience clear, fair, and reliable.

Welcome to our store

Welcome to our store

At Modernmanstyle, we believe that fashion is more than just the clothes you wear—it is a powerful statement of your lifestyle and inner confidence

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Address

1003 Harrington Rd, Broadway, NC 27505, United States

EMail

[email protected]

Hours

Mon - Fri, 8:00 AM - 5:00 PM EST

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