Returns & Exchanges

We want every piece to fit your style and your day. Below is how to return an item, request an exchange, or report a problem. If you have questions at any point, email [email protected].

Eligibility at a Glance

Topic	Policy
Return window	30 days from the delivery date
Item condition	New, unworn, unwashed, unaltered, with all original tags attached and in original packaging where applicable (e.g., shoe boxes placed inside a shipping box)
Proof of purchase	Order number or order confirmation email required
Non-returnable items	Final Sale/clearance items; underwear and socks; swimwear without an intact hygiene liner; items marked non-returnable at checkout; gift cards; items showing wear, odor, stains, or damage

Return & Exchange Options

Reason	Return shipping	Outcome	Notes
Change of mind, fit, or color preference	Customer is responsible for return postage	Refund to original payment method or exchange if stock is available	Original shipping fee is not refundable
Wrong item shipped, defective, or damaged on arrival	Covered by us when approved	Replacement, exchange, or refund	Contact us within 7 days of delivery with photos
Returns requested after 30 days	Not applicable	Not accepted	Contact us if you have a special circumstance

What We Refund

Approved returns are refunded to the original payment method.
The original shipping fee ($6.99) is not refundable.
Applicable taxes on returned items are refunded according to local rules once the return is approved.

How to Start a Return

Email [email protected] within 30 days of delivery. Include your order number, the item(s) you’re returning, reason for return, and photos if there’s a quality issue.
Wait for return authorization and instructions (sent within 1 business day). Unauthorized returns may be refused.
Pack the item securely with all tags and original packaging. Include your RMA/authorization reference in the parcel.
Ship using a trackable service. You are responsible for the item until it reaches us unless we provided a prepaid label for an approved issue.

Return address (use only after authorization):
Returns – MODERNMANSTYLE.SHOP
1522 3rd Ave, Fairbanks, AK 99701, United States

Processing Timeline

Stage	Typical timing
Return authorization response	Within 1 business day
Inspection after parcel arrives	2–3 business days
Refund appears on statement	3–10 business days after we issue it (bank/issuer dependent)

Exchanges

If you want a different size or color, reply to your return authorization email to request an exchange. We’ll confirm availability.
To get the new item faster, you can place a new order now and return the original for a refund once it’s received and approved.
If the requested item is out of stock, we’ll process a refund instead.

Condition Guidelines

Items must be free of wear, wash, alterations, odors, pet hair, makeup, deodorant, or stains.
All tags and any accessories that came with the item (e.g., extra buttons) must be included.
Shoe boxes are part of the product and must be returned undamaged inside a shipping carton.
Swimwear must have the hygiene liner intact; underwear and socks are not returnable.

Wrong, Missing, or Defective Items

If your order arrives with an issue, email [email protected] within 7 days of delivery. Include your order number, a brief description, and clear photos of the problem and the packing slip. We’ll make it right with a replacement, exchange, or refund once verified.

Return Shipping Tips

Use a trackable carrier and keep your receipt.
Pack items securely to avoid transit damage.
We are not responsible for returns lost or damaged in transit if you use your own label.

We reserve the right to decline returns that do not meet the conditions above.

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