Frequently Asked Questions (FAQs)

Last Updated: June 2026

Welcome to Modernmanstyle's Frequently Asked Questions page. We've compiled answers to the questions our customers ask most often regarding orders, shipping, payments, returns, refunds, and general shopping information.

If you cannot find the information you need, please contact our customer support team.

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Contact Information

Modernmanstyle
Website: modernmanstyle.shop
Address:
1003 Harrington Rd, Broadway, NC 27505, United States
Email:
[email protected]
Customer Service Hours:
Monday – Friday
8:00 AM – 5:00 PM EST

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Orders

How do I place an order?

Shopping with Modernmanstyle is simple:

• Browse our collection.
• Select your preferred size, color, and quantity.
• Add the item to your cart.
• Proceed to checkout.
• Enter shipping and billing information.
• Complete payment using an accepted payment method.
• Receive an order confirmation email.

Will I receive an order confirmation?

Yes.

After your purchase is completed successfully, you will receive an order confirmation email containing:

• Order number
• Purchased items
• Payment details
• Shipping information

If you do not receive your confirmation email, please check your spam or junk folder before contacting us.

Can I modify my order after placing it?

Perhaps.

Changes can only be made before your order enters processing or shipping.

Please contact us as soon as possible at:

[email protected]

We will do our best to accommodate your request.

Can I cancel my order?

Yes, if the order has not yet been processed or shipped.

Because our handling time is only 1 business day, cancellation requests should be submitted immediately after placing the order.

Once an order has shipped, it can no longer be cancelled.

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Shipping

Where do you ship?

Currently, Modernmanstyle ships to addresses within the United States.

How much does shipping cost?

We offer a simple flat-rate shipping fee.

Destination	Shipping Fee
United States	$6.99

What is your order cut-off time?

Our daily order cut-off time is:

5:00 PM EST, Monday through Friday

Orders placed after the cut-off time begin processing on the next business day.

How long does order processing take?

Most orders are processed within:

1 Business Day

Processing includes payment verification, quality checks, packaging, and shipment preparation.

How long does delivery take?

Estimated delivery times are:

Shipping Stage	Estimated Time
Handling Time	1 Business Day
Transit Time	2–6 Business Days
Total Estimated Delivery Time	3–7 Business Days

Delivery times are estimates and may vary due to carrier operations or external circumstances.

Which carriers do you use?

We work with trusted shipping providers including:

• USPS
• UPS
• FedEx

Carrier selection depends on destination and logistics requirements.

How can I track my order?

Once your order ships, you will receive a shipping confirmation email containing:

• Tracking number
• Carrier information
• Tracking link

Tracking information may require 24–48 hours to become active.

My tracking information is not updating. What should I do?

Tracking updates can occasionally be delayed.

Please allow up to 48 hours after shipment confirmation for carrier systems to update.

If tracking remains inactive after that period, contact us for assistance.

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Payments

What payment methods do you accept?

We currently accept:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• JCB
• Diners Club
• Elo

All available payment methods are displayed during checkout.

Is it safe to shop on your website?

Yes.

We use secure payment processing systems and industry-standard security measures to help protect customer information during transactions.

In what currency are prices displayed?

All prices on our website are displayed in:

United States Dollars (USD)

Why was my payment declined?

Payments may be declined for several reasons, including:

• Insufficient funds
• Incorrect card information
• Expired card
• Billing verification failure
• Bank security restrictions
• Fraud prevention measures

Please contact your financial institution if the issue persists.

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Returns & Refunds

What is your return policy?

We offer a 60-day return window beginning on the date your order is delivered.

Items must meet our return eligibility requirements.

Are there any return fees?

No.

Modernmanstyle does not charge:

• Return handling fees
• Restocking fees
• Refund processing fees

How do I request a return?

Please email:

[email protected]

Include:

• Order number
• Customer name
• Reason for return
• Photos if the item is damaged or defective

Our support team will provide return instructions.

How long does it take to receive a refund?

Approved refunds are processed within:

7 business days

after the returned item has been received and inspected.

Banks and payment providers may require additional time to post the refund.

How will my refund be issued?

Refunds are issued to the original payment method used during checkout.

Can I exchange an item?

Yes.

Exchange requests may be available depending on inventory availability.

Please contact customer support for assistance.

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Products

Do product colors look exactly like the website photos?

We make every effort to accurately display our products.

However, slight variations may occur due to:

• Screen settings
• Monitor calibration
• Mobile device displays
• Lighting conditions

Minor color differences are normal in online shopping.

How do I choose the correct size?

Please refer to the size chart provided on each product page.

If you are between sizes or need additional guidance, contact our support team before placing your order.

What if I receive a damaged or incorrect item?

Please contact us immediately.

Include:

• Your order number
• Description of the issue
• Photos of the item
• Photos of the packaging if applicable

We will review the situation and work toward an appropriate resolution.

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Account & Privacy

Do I need an account to place an order?

No.

Customers may typically complete purchases as guests unless otherwise specified during checkout.

How is my personal information used?

Your information is used to:

• Process orders
• Provide customer support
• Deliver products
• Improve website functionality
• Comply with legal obligations

For complete details, please review our Privacy Policy.

Do you sell customer information?

No.

Modernmanstyle does not sell customer personal information to third parties.

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General Questions

What are your customer service hours?

Our support team is available:

Monday – Friday
8:00 AM – 5:00 PM EST

How quickly do you respond to emails?

We strive to respond to most inquiries within 1–2 business days.

Response times may be slightly longer during holidays or peak shopping periods.

How can I contact customer support?

You may contact us anytime by email:

[email protected]

Or by mail:

Modernmanstyle
1003 Harrington Rd, Broadway, NC 27505, United States

Why should I shop with Modernmanstyle?

We are committed to providing:

• Quality women's fashion
• Secure online shopping
• Transparent policies
• Reliable shipping
• Responsive customer support
• Fair return and refund practices

Our goal is to create a trustworthy and enjoyable shopping experience for every customer.

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Still Need Help?

If your question is not answered here, please contact our customer support team.

We are always happy to assist you.